All items must be returned within 7 days of receiving your item for a full refund. Returned items must be in the exact same condition as they were received. At this time, we do not accept exchanges, only returns with refund.
Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit. Items on sale over 15% are not eligible for return or refund.
How do I return an Item?
If you are unhappy with your purchase please securely repackage your item and bring it to your nearest post office and ship it back to us at Amanda Maria. The return shipping address is on your original shipping label and enclosed invoice. If you have misplaced your shipping label or invoice please email: firstname.lastname@example.org
for return shipment address.
Refunds are available for all full-priced items. Items must be returned within 7 days of receiving for a refund, any return requests thereafter may be denied. Items must be returned in their original condition including tags and sanitary labels. Once Amanda Maria has received your returned package, all returned items will be inspected before a refund is issued. Amanda Maria reserves the right to deny a refund if items are returned used, soiled, worn or damaged in any way and they will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.
The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail, as any returned items that are not received by Amanda Maria will not be issued a refund. We also recommend that customers ask for proof of postage at the time of posting returned items. Your return parcel must be post stamped within 7 days of you receiving the order. Any duties or fees incurred during your return shipment across borders are the responsibility of the sender. Duties will be deducted from your refund amount.
Refunds are issued to the same method of payment used to place the order. Please allow 3-5 days for the refund to appear on your method of payment.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund after 7 days, please contact us at hello@amandamariafashion.
What does your Final Sale mean?
Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit. This applies to all purchases made on amandamariafashion.com
Any products purchased during a promotional sale event indicated as “Final Sale” are not eligible for return, exchange or merchandise credit. Any purchases made using a promo code indicated as “Final Sale” are not eligible for return, exchange or merchandise credit. Sale offers cannot be combined with other promotions.
Do you offer wholesale?
Yes! We love to add retail partners to the Amanda Maria family! if you are interested in becoming an Amanda Maria retail partner please email email@example.com
for more information regarding our collections.
What if my Item is damaged?
We're so sorry to hear your order arrived in less than perfect condition! In the unlikely event that you have received an item that is damaged or incorrect, please notify us immediately. We will work with you to arrange a return, replacement, refund or credit.
Damaged items must be reported within 7 days of receipt. All damages should be reported to firstname.lastname@example.org
be sure to include your order number. We will contact you with next steps.
What is a Pre-Order?
We’re happy to be able to offer the option to pre-order on select new styles and collections that are not yet available to ship. This ensures you can purchase your Amanda Maria piece in your size without risking it selling out before it hits the market. The estimated shipping date will be indicated on the product description page. Pre-order products are susceptible to unforeseen processing delays, so we unfortunately cannot guarantee dates for these items. Orders are processed pending item availability and credit card verification. The process is the same as buying something in stock. You’ll get an email from our customer service team if there are any issues with your order.